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Accessibility statement for 'Apply for a Blue Badge'

This website is run by Department for Transport. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • zoom in up to 300% without the text spilling off the screen.
  • navigate most of the website using just a keyboard.
  • navigate most of the website using speech recognition software.
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver).

We've also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

Reporting accessibility problems with this website

We're always looking to improve the accessibility of this website. If you find any problems that aren't listed on this page or think we're not meeting accessibility requirements, let us know using our feedback form (opens in a new tab).

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations'). If you're not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

Local authorities that administer the Blue Badge scheme provide an assisted digital application process. Find out how to contact your local authority.

Technical information about this website's accessibility

Department for Transport is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is fully compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

How we tested this website

This website was last tested at least weekly by the team that maintains it, and periodically by external bodies. At time of publish, it was last tested internally on 2 October 2019, and externally on 12 December 2018 by Digital Accessibility Centre Limited.

We tested all routes through the 'Apply for a Blue Badge' service.

This statement was prepared on 1 August 2019. It was last updated on 2 October 2019.